Dialogue is a comprehensive platform for building and deploying all high-volume, on-demand, and interactive document applications across the enterprise. It was designed with an open architecture and robust functionality to easily connect with an enterprise's data sources, systems, and web infrastructure. With just one solution, you can create relevant and timely communications that connect with your customers at every touch point.
Dialogue's design and workflow is flexible enough to produce any fully personalized document—from complex statements to interactive correspondence—for delivery through the preferred print and electronic channels. It easily integrates with existing enterprise environments through its comprehensive connector technology and open architecture.
Enterprises that adopt the Dialogue environment benefit by significantly reducing their development and integration efforts, increasing the reusability of document assets, and enhancing the consistency of communications.
Dialogue streamlines complex document creation processes and produces higher quality, relevant communications of all types for high-volume and on-demand production environments.
1. Design and Document Creation
A role-based Windows design interface, as well as our browser-based design interface for marketing users to add rules-based messages to documents, Dialogue Anywhere for Marketing, allow an unlimited number of users with varying organizational roles across the extended enterprise to collaborate on content, design, and rules creation in order to produce any type of fully personalized customer communication for high-volume, on-demand, or interactive delivery.
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2. Advanced Marketing
Using a PC or browser-based intuitive design interface, marketing users across the extended enterprise can independently create and manage targeted marketing campaigns that are prioritized and incorporated into the white space of statements, bills, correspondence, and other routine customer communications at run time.
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3. Integration
Dialogue greatly simplifies integration with your existing enterprise systems by supporting a multitude of different data formats. Dialogue directly accesses customer data from multiple sources simultaneously without the need for data consolidation.
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4. Output
Dialogue dynamically builds all the resources needed for the target output device, including fonts, images, and overlays, and offers the greatest scalability for producing every type of personalized document for high-volume, on-demand, or interactive delivery.
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5. Production
Dialogue supports high-volume and on-demand production of fully personalized documents, regardless of type, variable content, or delivery channel. High-performance delivery capabilities maximize production efficiency by controlling postage weights, preparing data for postal sort, driving inserters, and householding documents to improve customer satisfaction and save on postage. Dialogue Real-time is an on-demand document service solution that integrates with your existing message layer(s) and custom-built system(s) to produce fully personalized documents in real time.
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